Waiting for the Call: The September Eleventh Disaster

It smelled the same as war. It looked the same ascompany sold T-shirts at cost with no labor for the
war. Grant Coates, the vice president of VVA's Newprinting that would identify them as sheriff's deputies.
York State Council, thought the memory of it mightA drug manufacturing company gave $4,000 in
have been one of the good things he brought backsupplies, masks, and other equipment. Kaye's
from Vietnam. "Been there, done that," he thought.co-workers made cookies for the deputies to share
He knew the physics of war's destruction, recognizedonboard the ship on which they would be bivouacked.
its immutable laws. He'd been in combat with the"One of the ladies who made apple brownies lost her
Army Rangers. He'd been a tracker, working with ason in the Beirut Marine barracks attack," Kaye wrote
Labrador retriever to find theenemy when contactto The VVA Veteran editor Mokie Porter. "He was
broke off. He built a civilian career as a police officerher only son. She said `God bless them for helping.'
and worked K-9 there, too. Now he was retired andAnother lady I work with, her 10-year-old son is
working part-time for the Delaware County, Newhaving a tough time. She said he built a tower from
York, sheriff, himself a Vietnam veteran who wasbuilding blocks the other day and then flew a plane
in-country about the same time Coates was.around it. He kept trying to figure out how it
Coates had been around death and violence all hishappened. When she asked him to help her make the
adult life. The professions he chose made itcookies, he wanted to help the deputies find the
unavoidable. When the call came on September 11,people. Pretty special stuff."
instinct and experience fell into place, and he knewThe Delaware deputies had not been summoned to
another mission had come. He knew what to expectsearch for survivors. Recovery had replaced rescue
and how to prepare. He knew it would be nasty. Heas the mission. They looked instead for evidence,
knew there would be the smell of death in the air.combing the great mass of rubble brought to the
He'd been there and done that, 32 years ago inStaten Island landfill. They worked in a cold rain,
another war.sifting the pile for the airplanes' black boxes and
But the World Trade Center had to be assessed onother aircraft parts; looking for body parts, personal
a heretofore unknown scale. A mountain of rubble,effects, firefighter's hats, police shields, IDs, credit
1.2 million tons of it, thick steel beams twisted likecards--anything identifiable.
pretzels, thousands of dead and missing, a range of"Two areas, football fields, surrounded by generator
destruction that dwarfed those who approached it.lights," Coates said. "Each item was logged in."
"When you're talking about something of thisEverywhere they went, the outpouring of aid from
magnitude, I don't think they have a think tank tocivilians amazed them. Cops had much experience
consider all the logistics," he said.with abuse and little with pats on the back. Crowds
The first night, as they walked toward Ground Zero,were always trouble--until September 11, when they
the civilians on the sidewalks watching them go bybecame something different.
checkpoints looked like zombies. Two blocks away,"A complete 180," he said. "We train for the worst;
he saw the pile of rubble where the two greatwe don't train mentally for people being nice. The
buildings once stood.care that total strangers gave us, it's not something
"You could see the cranes with these gigantic clawswe're used to in law enforcement."
taking the rubble out," he said. "I have a picture ofPeople sent soap, food, toiletries, toothpaste,
three workers walking past a claw, and this claw, youclothes, boots, shower sandals, gloves, helmets,
could probably put around a dump truck. But frombatteries, and miner's lights for the helmets. They
where we were, the claws looked like Tonka toyssent so much the workers on the ground couldn't
on a beach. Unless you were up close, and you couldhand it out fast enough. "Everybody was standing up
see the size of the claw and the size of the pile theto help somebody else," Coates said.
claw was working on, you didn't get the perspectiveEverywhere they went, it never changed--thanks for
of how big the pile was."the help, God bless you--and especially so at the
He had been working a private security job forJesuit retreat where they stayed and met Father
United Way on September 11 and had just checkedRyan, who gave them not only food and shelter but
into a motel when television news showed the blackhealthy doses of wit.
smoke billowing from the first tower."It was like out of M*A*S*H," Coates said. "The first
Coates grew up in Manhattan, on the West Side. Hetime I saw him, he was wearing a t-shirt and he had
looked at the burning building, and the first thing hea cigar in his mouth. He'd pop up at all hours of the
thought of was the World War II bomber thatnight just to see if we were okay. He'd say, 'Don't
crashed into the Empire State Building long ago. Heforget the kitchen is always open. No locks on the
wondered how something like that could happen withdoors. If you see something you want, take it.' He
today's aviation equipment.had a salad bar and said, `Now that will always be full
Then the second plane came.of ice and it will have juices and water and beer and
"I knew right away we'd be going," he said. "Theycarafes of wine, and every now and then I'll come
were going to need our help."out with a non-denominational bottle of scotch for
A message went out from New York Stateyou.'"
Emergency Services to the sheriff's office, theThen it was back into the streets--a gray, haunted
message Coates anticipated after he saw the secondlandscape filled with aching backs, skinned knuckles,
plane explode inside the World Trade Center tower.and exhausted men and women on a mission.
The sheriff turned over the operation's planning to"We were walking to a Salvation Army feeding point
Coates.about 7:30 one night," he said. "We noticed
He made calls, interviewed prospective teameverything was dead silent. Nobody was talking. The
members, and in four hours had assembled anreason was because about a hundred
eleven-man squad, many of them part-timers whosearch-and-rescue people were coming down the
took time from their regular jobs to go.street with their dogs, heading into Ground Zero.
His wife, Kaye, was on the phone, too. In two hours,They were all volunteers.
they had rounded up $4,500 in equipment. A clothing