| During the years I have worked as a flight attendant | | | | prepare the food trolleys for serving. |
| for El-Al Israeli airlines, I have found that many | | | | 0:45 - Dinner (or Breakfast) is being served, along |
| passengers are very interested in the flight service | | | | with a warm bon or bagel. |
| routines the flight crew commits along the way. In | | | | 1:05 - Two attendants start serving coffee, tea and |
| this article I will structure the details that make the | | | | Sabra liquor. |
| cross-Atlantic flight service routines, and will | | | | 1:15 - All meals have been served, and the trolleys go |
| chronologically specify when, where and how long | | | | back to the last row in order to start picking up the |
| every part of the service routine takes place in | | | | trays. |
| tourist class. | | | | 1:30 - All trays have been picked up, and the lights |
| Please note that every step of this routine starts at | | | | are turned off for sleep. At this time, movies start |
| the last row and ends at the front row. | | | | showing, and half of the attendants go to get some |
| -01:30 - Fight Crew briefing: getting to know the | | | | rest. |
| crew, pilots and purser, and safety movie | | | | If this is a morning flight, the duty free trolley will |
| presentation. Flight attendants are also divided | | | | make a round. |
| between passenger classes (first, business and | | | | 5:00 - Change of shifts, the other half of the |
| tourist) and aircraft zones. | | | | attendants go to sleep while those who just woke |
| - 01:00 - The flight Crew boards the aircraft, and | | | | up serve a snack for those passengers who are not |
| makes arrangements for the flight. This includes | | | | sleeping. |
| counting the number of meals, marking the special | | | | 8:45 - Attendants start making breakfast - warming |
| meals, etc. | | | | up the bagels and coffee pots. If this was a morning |
| - 0:45 till - 0:15 - Boarding time. | | | | flight, a round of drinks will be handed out, followed |
| - 0:05 - Turn on the ovens and start warming up the | | | | by a warm dinner according to the dinner |
| meals. | | | | proceedings detailed above. |
| 0:00 - Take off | | | | 9:00 Breakfast is being served along with warm |
| 0:20 - Fasten seatbelt sign is off, and attendants | | | | drinks and a bagel. |
| start serving drinks. Meanwhile, the galley attendant | | | | 9:30 Breakfast is being picked up. |
| makes sure that both trolleys are full, and that the | | | | 9:45 Duty free trolley makes a round. |
| meal is ready to serve as soon as the trolleys return | | | | 10:30 Warm Turkish towels for refreshment are |
| to the Galley. If this is a morning flight, then | | | | handed out and then picked. |
| breakfast and warm drinks will be served at this time | | | | 10:40 Fasten seatbelt sign is turned on |
| (skip to 0:45). | | | | 11:00 Landing + Applause |
| 0:40 - Two attendants walk around with a garbage | | | | Enjoy your flight! |
| bag, while the rest serve the special meals and | | | | |